Session FAQs

  • Updated

General Session FAQs

Q: How do I create a Session account?
A: Simply go to and select the sign up option. There you can create your free Session account. 

Q: Do I need to have a Hopin Session account to join a Session room?
A: No. You are not required to have a Session account to join a Session meeting. You may join Session meetings as a guest.

Q: Is there a Session mobile app?
A: There isn’t a mobile app available but we are working on this.

Q: Can I call in to participate in a Session?
A: No. It is not possible to call into a Session, however, you may join using your mobile device’s web browser.

Q: Is there a limit to how long a Session call can last?
A: Session limits are based on the pricing plan chosen. See for more information.

Q: How many rooms can I create?
A: There is no limit to the number of Session rooms that you can create. 

Q: Can I record my Session?
A: Yes. Sessions can be recorded.

Q: As the host, what data can I find for my Sessions?
A: You can find the following information for Sessions within the History tab:

  • The date, time, and length of the session
  • The number of participants that attended the meeting
  • Recording(s), if the meeting was recorded
  • The chat transcript
  • Links that were shared in the chat
  • Images sent in the chat
  • PDFs shared in the chat

Q: Can I restrict access to Session rooms?
A: Yes. Session rooms can be locked and participants would be required to click on the Ask to join button and wait to be approved to enter.

Q: Can I be in more than one room at once?
A: Yes. You can enter multiple rooms at once.

Q: Do I need to pay in order to have a Session room owner account?
A: No. You are not required to pay to use Session. It can be used for free. 

Q: What are the Session pricing plans?
A: For more information on Session plans and pricing, see here:

Q: What are Session's security practices?
A: To learn more about Session's security practices, see our security page here:

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