The recommended file types and their dimensions differ based on where in the platform they are being used. Here's a breakdown of what's required.
Profile Images
You are able to set your profile image once you have created a Session account. Your profile image will be displayed as your avatar at the top right of the page, and on screen when your camera is turned off. Here's what we recommend for profile images:
- Using JPEG or PNG images
- Images 3MB or less
- Using images with a 1:1 aspect ratio, however, you may use images with different dimensions and crop them down.
- Taking into consideration that the image will be displayed rounded at the top right, and on screen when your video feed is turned off.
Room and Lobby Backgrounds
There are millions of background images to choose from due to our Unsplash integration, however, you can upload your own as well. Although there are no dimension and size restrictions for backgrounds, here's what we recommend for background images:
- Using JPEG or PNG images
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Using images with a 16:9 ratio. Room background images are set to cover the entire background area, which means that the image will be adjusted to the size of the browser window. For this reason, we recommend using horizontally-oriented images with a standard 16:9 aspect ratio since it is the most. Our default backgrounds have 1920x1440 resolution.
- Uploading images that are 5MB or less. (Larger images can be imported but they may increase the browser loading speed).
Logos
You can add your organization's logo. It will show up within the Room and in the Room's Lobby. There are no dimension and size restrictions for Room logos and backgrounds. Here's what we recommend for logo images:
- Using JPEG or PNG images.
- Using images 5MB or less.
Virtual Backgrounds
You can upload your own images to use as virtual backgrounds. Here's what we recommend:
- Using JPEG or PNG images.
- Using images 5MB or less in size.
- Horizontally-oriented images with an aspect ratio of 4:3, for example, an image with a resolution of 640x480.
Chat
The chat supports images and documents. Here are all the supported file types:
- The supported image file types in chat are JPE, JPG, JPEG, GIF, PNG, BMP, ICO, SVG, TIF, TIFF, AI, DRW, PCT, XCF, and WEBP.
- PDFs and TXT files are supported as well.
- The recommended size for images and documents here is 5MB.
Lobby Editor
Media can be added to the Lobby Editor which will, in turn, be displayed in your Room's lobby. Here's what we recommend for images used here:
- Using JPEG or PNG images
- Using images 5MB or less in size.
- There is no specific dimension that we recommend here.
Things to note
- While 5MB is the maximum image size supported across the platform, you may want to keep the file sizes below 1MB for faster loading.