Troubleshooting Camera and Microphone Issues on Mac

  • Updated

Configure camera and microphone permissions in browser settings

Chrome

Click the padlock icon next to the URL to open the camera and microphone settings.

 

Firefox

Click the video icon next to the URL to open the camera and microphone settings.

 

Safari

Click the video icon next to the URL to open the camera and microphone settings.

 

Configure permissions in system settings

Privacy settings on macOS require Camera, Microphone, and Screen Recording permissions to be enabled before Session can be effectively used.

Camera

  • Open the System Settings
  • Navigate to Privacy & Security
  • Choose Camera and toggle the appropriate browsers to On

 

Microphone

  • Open the System Settings
  • Navigate to Privacy & Security
  • Choose Microphone and toggle the appropriate browsers to On

 

Screen Recording

  • Open the System Settings
  • Navigate to Privacy & Security
  • Choose Screen Recording and toggle the appropriate browsers to On