As a first step, be sure to read our General Troubleshooting Guide.
Configure camera and microphone permissions in browser settings
Chrome
Click the padlock icon next to the URL to open the camera and microphone settings.
Firefox
Click the video icon next to the URL to open the camera and microphone settings.
Safari
Click the video icon next to the URL to open the camera and microphone settings.
Configure permissions in system settings
Privacy settings on macOS require Camera, Microphone, and Screen Recording permissions to be enabled before Session can be effectively used.
Camera
- Open the System Settings
- Navigate to Privacy & Security
- Choose Camera and toggle the appropriate browsers to On
Microphone
- Open the System Settings
- Navigate to Privacy & Security
- Choose Microphone and toggle the appropriate browsers to On
Screen Recording
- Open the System Settings
- Navigate to Privacy & Security
- Choose Screen Recording and toggle the appropriate browsers to On
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